Outage in Lightspeed
Investigating Payout Delays for Australia
Resolved MajorIncident Report
We are receiving a number of reports for payouts not being received by customers in Australia for payments processed from the 23rd-27th of January.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 01/28/2026 08:54AM
The payouts in question were delayed due to a local bank holiday in Australia, causing delays of up to 48 hours.
INVESTIGATING
2 days ago - at 01/27/2026 10:50AM
We are continuing to investigate this issue.
INVESTIGATING
2 days ago - at 01/27/2026 10:48AM
We are receiving a number of reports for payouts not being received by customers in Australia for payments processed from the 23rd-27th of January.
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