**Lightspeed – NuORDER Brand Portals Degraded Performance** On September 23, 2026, NuORDER Brand Portals experienced degraded performance affecting some users for approximately 16 minutes. Lightspeed's engineering team investigated and resolved the issue, restoring normal platform performance. The site was confirmed stable and placed under continued monitoring following resolution.
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Our Engineering team has identified and resolved a recent issue impacting performance of the brand platform for some users. The site is performing as expected once again and we will continue to monitor for any future degradation.
We have received reports of degraded performance within NuORDER Brand portals. Our Engineering team are currently investigating the problem and updates will be provided on this page when available. We apologize for the inconvenience caused in the meantime
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