Outage in Lightspeed
Degraded service - French support line
Resolved MinorIncident Report
Summary AI Generated
Lightspeed's French K-series support line experienced degraded service for approximately 28 hours, impacting French-speaking callers' ability to reach support. A temporary alternative phone number was provided during the outage while the team investigated. Services were gradually restored and fully resolved on September 15, 2026 at 4:15 PM ET.
We are currently receiving reports of degraded service on our French K-series support line for French callers. Our team is currently investigating this.
Our French support service is temporarily available at the following number: +33187652207
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 09/15/2026 08:15PM
Services are now fully restored on the French K-series support lines.
MONITORING
5 days ago - at 09/15/2026 03:02PM
Services are gradually being restored on the French K-series support lines. Our team is monitoring further.
INVESTIGATING
6 days ago - at 09/14/2026 04:24PM
We are currently receiving reports of degraded service on our French K-series support line for French callers. Our team is currently investigating this.
Our French support service is temporarily available at the following number: +33187652207
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