Outage in Lightspeed
Restaurant O-Series: API intermittently failing requests
Resolved MajorIncident Report
Summary AI Generated
The Lightspeed O-Series API experienced intermittent failures for approximately 19 minutes, preventing Integration Partners from communicating with the API and causing online ordering delays. A configuration error was identified as the root cause. The issue has been resolved and systems are functioning normally.
Our team is investigating an issue where Integration Partners are unable to contact the Lightspeed O-Series API intermittently, resulting in online ordering delays starting at approximately 11:10AM AEST.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 09/01/2026 01:42AM
Our team have resolved a configuration error and systems should now be functioning as normal.
INVESTIGATING
3 days ago - at 09/01/2026 01:26AM
Our team is investigating an issue where Integration Partners are unable to contact the Lightspeed O-Series API intermittently, resulting in online ordering delays starting at approximately 11:10AM AEST.
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