Outage in Lightspeed
X-Series: On-Account payments not updating
Resolved MinorIncident Report
Summary AI Generated
**Lightspeed X-Series** experienced a minor incident lasting approximately 8.6 hours where on-account payment information was not updating as expected. This affected the processing and accuracy of on-account payments within the platform. The issue was investigated and resolved by the team on September 3, 2026.
We are aware of an issue where on-account payment information is not updating as expected.
Our team is currently investigating the issue and working to resolve it. We’ll provide another update as soon as we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 09/03/2026 11:53PM
This incident has been resolved.
INVESTIGATING
20 days ago - at 09/03/2026 03:23PM
We are aware of an issue where on-account payment information is not updating as expected.
Our team is currently investigating the issue and working to resolve it. We’ll provide another update as soon as we have more information.
INVESTIGATING
20 days ago - at 09/03/2026 03:22PM
We are aware of an issue where on-account payment information is not updating as expected.
Our team is currently investigating the issue and working to resolve it. We’ll provide another update as soon as we have more information.
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