Outage in Linewize

US Region - Delay in Reporting into School Manager

Resolved Major
February 01, 2023 - Started over 2 years ago - Lasted about 1 hour

Incident Report

We are currently experiencing an outage with processing new usage data
This means new data will not be available for School Manager reports
We are working with our cloud provider to determine the cause and implement a fix
The next update will be in 1 hour or as further details are available
Components affected
Linewize Reporting Services

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Latest Updates ( sorted recent to last )
over 2 years ago - at 02/01/2023 11:58AM

We are currently experiencing an outage with processing new usage data
This means new data will not be available for School Manager reports
We are working with our cloud provider to determine the cause and implement a fix
The next update will be in 1 hour or as further details are available

over 2 years ago - at 02/01/2023 12:45PM

We have implemented a fix which is seeing data begin to be processed
We are continuing to monitor

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