Outage in Linewize

Access to School Manager Portal

Resolved Minor
October 23, 2024 - Started about 2 months ago - Lasted about 3 hours

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Outage Details

We are currently investigating an incident where some users are having difficulty accessing resources within the School Manager Portal. Additionally some Classwize Services and DNS Resolution Services may be impacted. Our engineering team is working through the issue now and any updates will be posted as soon as they are available.
Components affected
Linewize School Manager
Latest Updates ( sorted recent to last )
about 2 months ago - at 10/23/2024 04:59PM

We are currently investigating an incident where some users are having difficulty accessing resources within the School Manager Portal. Additionally some Classwize Services and DNS Resolution Services may be impacted. Our engineering team is working through the issue now and any updates will be posted as soon as they are available.

about 2 months ago - at 10/23/2024 05:32PM

We are currently investigating an incident where some users are having difficulty accessing resources within the School Manager Portal. Additionally some Classwize Services and DNS Resolution Services may be impacted. Our engineering team is working through the issue now and any updates will be posted as soon as they are available.

about 2 months ago - at 10/23/2024 05:58PM

We have identified the root cause of the issue and have taken steps to restore the functionality of all services. Users should be able to access School Manager features now, including updating rules. There will be a delay in reporting services at this time. An update will be provided when reporting is once again fully functional.

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