Outage in Linewize

Filtering and Authentication Service Disruption

Resolved Minor
November 12, 2025 - Started 25 days ago - Lasted about 23 hours

Incident Report

We are currently experiencing an issue affecting filtering and authentication, which may cause some requests to be blocked. You may also see a message indicating that you are in fallback mode.

Our engineering team is actively working to resolve the issue as quickly as possible. Updates will be posted on this page as they become available.

We appreciate your patience and understanding.
Components affected
Linewize School Manager

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Latest Updates ( sorted recent to last )
25 days ago - at 11/12/2025 02:01PM

We are currently experiencing an issue affecting filtering and authentication, which may cause some requests to be blocked. You may also see a message indicating that you are in fallback mode.

Our engineering team is actively working to resolve the issue as quickly as possible. Updates will be posted on this page as they become available.

We appreciate your patience and understanding.

25 days ago - at 11/12/2025 06:34PM

We are continuing to experience issues affecting login and filtering services. Some users may notice problems signing in or accessing filtered content.

We have identified what we believe to be the main cause of these issues and our engineering teams are actively working directly with Google engineers to restore full service. We will provide additional updates here as soon as more information is available.

We apologize for the inconvenience and appreciate your patience.

25 days ago - at 11/12/2025 07:36PM

Update: - Login Services to the Linewize portal have been restored and should be functioning properly at this time. If you have any issues with access please clear your browser cache and retry.

We are still working on the filtering issues from earlier and will continue to provide updates as we receive them.

Thank you again for your continued patience.

24 days ago - at 11/13/2025 12:53PM

We are still experiencing issues affecting filtering performance. Our engineers worked with Google overnight to resolve the problem, but it remains ongoing.

As a result, you may continue to see over-blocking of some sites. This behavior is intentional and precautionary to ensure that inappropriate content is not allowed through while we work toward a full resolution.

Our teams are continuing to investigate and collaborate closely with Google engineering. We will provide additional updates throughout the day as more information becomes available.

Thank you for your continued patience and understanding.

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