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We have identified the source of the issue with School Manager Advance Reporting and have begun working on a solution. More updates will follow.
We are currently experiencing degraded services with Advanced Connection Reporting, which is preventing administrators from running Advanced Searches. This is affecting US Customers. Our engineering team is working with Google engineers to restore service levels as soon as possible. Updates will be posted on this page.
Alternative reporting with the User timeline is available.
https://help.linewize.com/hc/en-gb/articles/5778408565276-Active-Users-and-Timeline-Reports
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