Outage in Linewize

School Manager Advanced Reporting Affected by Google Outage

Resolved Minor

September 26, 2025 - Started 4 months ago - Lasted about 3 hours

Incident Report

We have identified the source of the issue with School Manager Advance Reporting and have begun working on a solution. More updates will follow.

Components affected

Linewize School Manager

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Latest Updates ( sorted recent to last )

4 months ago - at 09/26/2025 03:43PM

We have identified the source of the issue with School Manager Advance Reporting and have begun working on a solution. More updates will follow.

4 months ago - at 09/26/2025 04:45PM

We are currently experiencing degraded services with Advanced Connection Reporting, which is preventing administrators from running Advanced Searches. This is affecting US Customers. Our engineering team is working with Google engineers to restore service levels as soon as possible. Updates will be posted on this page.

Alternative reporting with the User timeline is available.
https://help.linewize.com/hc/en-gb/articles/5778408565276-Active-Users-and-Timeline-Reports

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