Outage in Liquid Web

Premium Business Email control panel and Webmail login issue

Resolved Minor

July 22, 2024 - Started over 1 year ago - Lasted about 6 hours
Official incident page

Incident Report

Our Email vendor is actively investigating an issue with the Premium Business Email control panel, and we will provide updates on our status page as more information becomes available. Please note that mail delivery has not been impacted. If you have any questions, please contact a member of our support team via chat/ticket or by phone at +1-866-639-2377 (US) or +1-517-322-0434 (international).

Components affected

Liquid Web Business Email

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 07/22/2024 05:50PM

Our email vendor has resolved the Webmail and Control Panel issues.

IDENTIFIED over 1 year ago - at 07/22/2024 03:08PM

We have identified an intermittent issue with the webmail access as well. We are engaging with our email vendor to resolve the Email control panel and Webmail login issue.

This may be affecting the ability to manage the emails.

We appreciate your patience in the matter, and if you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).

IDENTIFIED over 1 year ago - at 07/22/2024 12:21PM

Our Email vendor is actively investigating an issue with the Premium Business Email control panel, and we will provide updates on our status page as more information becomes available.

Please note that mail delivery has not been impacted.

If you have any questions, please contact a member of our support team via chat/ticket or by phone at +1-866-639-2377 (US) or +1-517-322-0434 (international).

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