Outage in Liquid Web

Degraded Performance on Cloud VPN

Resolved Minor
September 13, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating a problem affecting Cloud VPN. Our team is examining the problem, and we will provide updates as soon as we make progress. Thank you for your patience while we work to resolve this problem. If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/13/2024 05:39AM

The working of Cloud VPN has returned to normal and has remained stable. The issue is now considered resolved.

As always, our support team is available should you need any assistance or have any questions or concerns. You can reach us through the following channels:

Live Chat: https://my.liquidweb.com/
Email: support@liquidweb.com
Phone: 1-800-580-4985 (US), 1-517-322-0434 (International)

INVESTIGATING 4 months ago - at 09/13/2024 03:44AM

We are currently investigating a problem affecting Cloud VPN. Our team is examining the problem, and we will provide updates as soon as we make progress.

Thank you for your patience while we work to resolve this problem. If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).

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