Outage in Liquid Web

Liquid Web Chat

Resolved Minor
September 27, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue that is affecting chat support.
Components affected
Liquid Web Chat Support
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/27/2024 08:41AM

The issue with our chat system has been resolved, and all systems are now operating normally. The root cause was identified and addressed. No further issues have been observed.

IDENTIFIED 4 months ago - at 09/27/2024 07:50AM

Customers may encounter intermittent errors when initiating chats. Our teams are actively working on it and exploring multiple solutions to resolve the problem.

INVESTIGATING 4 months ago - at 09/27/2024 06:40AM

We are currently investigating an issue that is affecting chat support.

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