Outage in Liquid Web

Service disruption on the parent server host851.a.phx.xvps.liquidweb.com- Phoenix DC

Resolved Major
September 10, 2025 - Started about 1 month ago - Lasted about 8 hours
Official incident page

Incident Report

We have identified an issue with several VPS under the host851.a.phx.xvps.liquidweb.com within our Phoenix Datacenter. Our engineers have identified the issue and are working on resolving the issue at this time.
Components affected
Liquid Web DC4 - PHX Liquid Web Cloud Dedicated Liquid Web Cloud VPS Hosting
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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/10/2025 07:53PM

The VPS instances under host851.a.phx.xvps.liquidweb.com are now fully operational. We have monitored the situation over the last few hours and confirmed stability. This incident is now resolved.

MONITORING about 1 month ago - at 09/10/2025 12:32PM

We identified an issue affecting several VPS under host851.a.phx.xvps.liquidweb.com in our Phoenix Datacenter. Our team extended the Volume group size to resolve the issue, and we are currently monitoring it to ensure stability.

IDENTIFIED about 1 month ago - at 09/10/2025 12:00PM

We have identified an issue with several VPS going to "Paused" state under the host851.a.phx.xvps.liquidweb.com due to LVM thin pool resource consumption.
Our engineers are working on resolving the issue at this time.

INVESTIGATING about 1 month ago - at 09/10/2025 11:56AM

We have identified an issue with several VPS under the host851.a.phx.xvps.liquidweb.com within our Phoenix Datacenter.
Our engineers have identified the issue and are working on resolving the issue at this time.

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