Outage in Liquid Web

Potential Network issue causing packet loss

Resolved Major

February 19, 2025 - Started 11 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently experiencing issues with our Network infrastructure, which is impacting our service with packetloss and sites being slow. Our teams are fully engaged in reviewing this incident and working on finding a solution. If you have any questions or concerns, please contact a member of our support team via live-chat, ticket (support@liquidweb.com)

Components affected

Liquid Web Management Portal Liquid Web LAN Network

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 02/19/2025 01:44PM

This incident has been resolved.
If you have any questions or concerns, please contact a member of our support team via live chat or ticket (support@liquidweb.com)

MONITORING 11 months ago - at 02/19/2025 09:13AM

A fix has been implemented and we are monitoring the results

IDENTIFIED 11 months ago - at 02/19/2025 09:01AM

The issue has been identified and fix has been implemented

INVESTIGATING 11 months ago - at 02/19/2025 08:39AM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 02/19/2025 08:36AM

We are currently experiencing issues with our Network infrastructure, which is impacting our service with packetloss and sites being slow. Our teams are fully engaged in reviewing this incident and working on finding a solution.
If you have any questions or concerns, please contact a member of our support team via live-chat, ticket (support@liquidweb.com)

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