Outage in Liquid Web

Partial Impact to VPS Resize, Reboot, and Reimage Workflows

Resolved Minor
January 07, 2026 - Started 2 days ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating a delay in our Provisioning system that is affecting reboot, resize, and reimage workflows. Servers are still online and responsive. We are currently working to identify the underlying causes. More information will be provided as it becomes available. If you have any issues or questions, please get in touch with a member of our support team via live chat or case at my.liquidweb.com. We appreciate your patience and understanding as we work to restore this service. Thank you.

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Latest Updates ( sorted recent to last )
RESOLVED about 18 hours ago - at 01/08/2026 08:25PM

This incident has been resolved.

MONITORING 1 day ago - at 01/08/2026 02:05AM

Our Engineers have identified the issue and implemented a fix. We are starting to see improvements in the operation, and past workflows are now functioning as expected. We will continue to monitor the situation closely.

Thank you for your patience and understanding.

INVESTIGATING 1 day ago - at 01/07/2026 11:16PM

We are currently accepting new orders; however, provisioning for Cloud Servers is experiencing a temporary delay.
We are continuing to investigate issues where workflows begin, but struggle to finish. We will provide updates as progress is made. Our engineers are continuing to work on pushing through backlogged workflows

Thank you for your patience and understanding, which is truly appreciated.

INVESTIGATING 1 day ago - at 01/07/2026 11:14PM

We are continuing to investigate this issue.

INVESTIGATING 2 days ago - at 01/07/2026 03:09PM

We are currently accepting new orders; however, provisioning for Cloud Servers is experiencing a temporary delay.
We are continuing to investigate issues where workflows begin, but struggle to finish. We will provide updates as progress is made.

Thank you for your patience and understanding, which is truly appreciated.

IDENTIFIED 2 days ago - at 01/07/2026 08:59AM

The issue has been identified, and our teams are actively working toward a resolution. We will provide further updates as more information becomes available.

Thank you for your patience.

INVESTIGATING 2 days ago - at 01/07/2026 06:02AM

We are currently investigating a delay in our Provisioning system that is affecting reboot, resize, and reimage workflows. Servers are still online and responsive. We are currently working to identify the underlying causes. More information will be provided as it becomes available.

If you have any issues or questions, please get in touch with a member of our support team via live chat or case at my.liquidweb.com.

We appreciate your patience and understanding as we work to restore this service. Thank you.

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