Outage in Liquid Web

Issues with Provisioning in Lansing

Resolved Minor

January 15, 2026 - Started 4 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating a delay in our Provisioning system that is affecting reboot, resize, and reimage workflows. Servers are still online and responsive. We are currently working to identify the underlying causes. More information will be provided as it becomes available. If you have any issues or questions, please get in touch with a member of our support team via live chat or case at my.liquidweb.com. We appreciate your patience and understanding as we work to restore this service. Thank you.

Components affected

Liquid Web Cloud VPS Hosting

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 01/16/2026 12:04AM

This incident has been resolved.

MONITORING 4 months ago - at 01/15/2026 09:50PM

At this time the provisioning system has recovered and is functioning as normal. We are continuing to monitor the situation to ensure that the system remains stable and our engineers are reviewing our systems to complete any workflows that may have been stuck as a result of the incident.

If you have any issues or questions, please get in touch with a member of our support team via live chat or case at my.liquidweb.com.

INVESTIGATING 4 months ago - at 01/15/2026 09:33PM

We are currently investigating a delay in our Provisioning system that is affecting reboot, resize, and reimage workflows. Servers are still online and responsive. We are currently working to identify the underlying causes. More information will be provided as it becomes available.

If you have any issues or questions, please get in touch with a member of our support team via live chat or case at my.liquidweb.com.

We appreciate your patience and understanding as we work to restore this service. Thank you.

Latest Liquid Web outages

Security Advisory: Linux Privilege Escalation Vulnerability (CVE-2026-31431) - 2 days ago

Let's Encrypt Service Interruption - 5 days ago

Critical Authentication Vulnerability on cPanel/WHM - 15 days ago

MySQL Service Disruption via MySQL-community repo - 22 days ago

DC4 Networking Switch Issues - 22 days ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook