Outage in Liquid Web

Issues with Provisioning in Lansing

Resolved Minor

January 15, 2026 - Started 7 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating a delay in our Provisioning system that is affecting reboot, resize, and reimage workflows. Servers are still online and responsive. We are currently working to identify the underlying causes. More information will be provided as it becomes available. If you have any issues or questions, please get in touch with a member of our support team via live chat or case at my.liquidweb.com. We appreciate your patience and understanding as we work to restore this service. Thank you.

Components affected

Liquid Web Cloud VPS Hosting

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Latest Updates ( sorted recent to last )

RESOLVED 7 days ago - at 01/16/2026 12:04AM

This incident has been resolved.

MONITORING 7 days ago - at 01/15/2026 09:50PM

At this time the provisioning system has recovered and is functioning as normal. We are continuing to monitor the situation to ensure that the system remains stable and our engineers are reviewing our systems to complete any workflows that may have been stuck as a result of the incident.

If you have any issues or questions, please get in touch with a member of our support team via live chat or case at my.liquidweb.com.

INVESTIGATING 7 days ago - at 01/15/2026 09:33PM

We are currently investigating a delay in our Provisioning system that is affecting reboot, resize, and reimage workflows. Servers are still online and responsive. We are currently working to identify the underlying causes. More information will be provided as it becomes available.

If you have any issues or questions, please get in touch with a member of our support team via live chat or case at my.liquidweb.com.

We appreciate your patience and understanding as we work to restore this service. Thank you.

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