Outage in Liquid Web

421 Misdirected requests after upgrading to ea-apache24-2.4.65

Resolved Minor
August 12, 2025 - Started 2 months ago - Lasted about 1 month
Official incident page

Incident Report

The recent update to ea-apache24-2.4.65 is once again causing HTTP 421 errors on servers running Nginx standalone (Engintron) or behind load balancers. We are downgrading the version to resolve the issue and have contacted cPanel for a permanent fix. Please feel free to contact Liquidweb support if you experience any issues or if you need any assistance with downgrading the version.

Need to monitor Liquid Web outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/15/2025 05:17PM

We are downgrading the version to resolve the issue and have contacted cPanel for a permanent fix.
Please feel free to contact Liquidweb support if you experience any issues or if you need any assistance with downgrading the version.

IDENTIFIED 2 months ago - at 08/12/2025 11:49AM

The recent update to ea-apache24-2.4.65 is once again causing HTTP 421 errors on servers running Nginx standalone (Engintron) or behind load balancers. We are downgrading the version to resolve the issue and have contacted cPanel for a permanent fix.
Please feel free to contact Liquidweb support if you experience any issues or if you need any assistance with downgrading the version.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook