Outage in Litify

Docrio Email Delay

Resolved Minor
August 08, 2024 - Started over 1 year ago - Lasted about 19 hours
Official incident page

Incident Report

Docrio Email is currently experiencing delays in processing saving of emails and autothreading. All requests are still being processed, but users may see a delay in the save tag appearing or the email being created in Litify.
Components affected
Litify Docrio Email

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/09/2024 01:19PM

Docrio Email delays have been resolved. Please reach out to Litify Support if the delay is persisting for your org.

IDENTIFIED over 1 year ago - at 08/08/2024 06:52PM

Docrio Email is currently experiencing delays in processing saving of emails and autothreading. All requests are still being processed, but users may see a delay in the save tag appearing or the email being created in Litify.

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