Major
April 17, 2026
April 2026: Builder documents not loading when Partials are present
Detected
Apr 17, 2026 3:37 PM UTC
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Resolved
Apr 17, 2026 4:58 PM UTC
·
Duration
about 1 hour
The Litmus Application experienced a major issue where Builder documents using Partials failed to load completely. This affected users' ability to access and work with their Builder documents that contained Partial components. The issue was resolved after 1.4 hours once the team identified the root cause and implemented a fix.