Outage in LiveKit

Missing Webhooks for events

Resolved Minor
May 29, 2025 - Started 4 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We have received reports that webhook events are missing for some events. On investigation, this behaviour started from 10 AM UTC. We have identified certain components in our system that were stuck in an incorrect state, and have terminated them. We are continuing to monitor for more components stuck in such a state, and investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 05/29/2025 06:24PM

This incident has been resolved.

MONITORING 4 days ago - at 05/29/2025 02:50PM

We have received reports that webhook events are missing for some events. On investigation, this behaviour started from 10 AM UTC. We have identified certain components in our system that were stuck in an incorrect state, and have terminated them. We are continuing to monitor for more components stuck in such a state, and investigating the issue.

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