Outage in LiveKit

Cloud Agents in us-east experiencing update issues

Resolved Minor
October 31, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/31/2025 02:35PM

This incident has been resolved.

MONITORING 2 months ago - at 10/31/2025 01:10PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 10/31/2025 01:10PM

The Reconciler service experienced an interruption, preventing certain changes (e.g., update-secret, deployments, etc.) from being applied to agents during the incident. Creation of new agents was not affected, and only a subset of existing agents were impacted.

MONITORING 2 months ago - at 10/31/2025 01:04PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 months ago - at 10/31/2025 12:37PM

We are currently investigating the issue.

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