Outage in LiveKit
Elevated API latency affecting Real Time Communication services in London Region
Resolved MinorIncident Report
We are currently investigating reports of elevated API latency in the UK region.
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 01/23/2026 10:24PM
We brought the London cluster back to full health at 21:40 UTC. This incident is now resolved. We will publish a postmortem outlining the root cause and the steps we will take to ameliorate this issue in the future as soon as possible.
MONITORING
22 days ago - at 01/23/2026 06:38PM
All non-pinned traffic has been healthy since we began routing traffic through the nearest healthy nodes at 14:50 UTC. Our team is still working to bring the London cluster back to full health.
IDENTIFIED
22 days ago - at 01/23/2026 04:21PM
We are continuing to investigate the root cause of the performance degradation of the London cluster. We will continue to share updates as we learn more.
IDENTIFIED
22 days ago - at 01/23/2026 02:50PM
We are routing traffic away from the London cluster to mitigate impact.
INVESTIGATING
22 days ago - at 01/23/2026 02:39PM
We are currently investigating reports of elevated API latency in the UK region.
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