Outage in LiveKit
Reports of SIP INVITES not getting responses in Chicago region
Resolved MinorIncident Report
We are currently investigating user reports of SIP invites not getting responses in our Chicago region. We have not yet determined if the issue is due to the users' trunking providers, but we have begun routing traffic away from Chicago to our other US clusters to ensure continued service.
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 02/21/2026 04:54AM
We are going to keep traffic routing to our other US clusters, but we will consider this incident closed while we continue to investigate its origin as there is currently no impact to users.
MONITORING
17 days ago - at 02/20/2026 10:41PM
The users who made the original reports are no longer seeing issues. We will continue investigating and post the results of our investigation as soon as they are available, but there are currently no known issues in LiveKit's SIP infrastructure.
INVESTIGATING
17 days ago - at 02/20/2026 09:47PM
We are currently investigating user reports of SIP invites not getting responses in our Chicago region. We have not yet determined if the issue is due to the users' trunking providers, but we have begun routing traffic away from Chicago to our other US clusters to ensure continued service.
Latest LiveKit outages
Analytics dashboard updates delayed - 11 days ago
SIP INVITE requests unacknowledged in the EU - about 1 month ago
Elevated API latency affecting Real Time Communication services in London Region - about 2 months ago
Issues with a subset of inference requests to gemini models. - about 2 months ago
SIP outbound call issues - about 2 months ago
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