Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in LiveKit

Reports of SIP INVITES not getting responses in Chicago region

Resolved Minor
February 20, 2026 - Started 3 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently investigating user reports of SIP invites not getting responses in our Chicago region. We have not yet determined if the issue is due to the users' trunking providers, but we have begun routing traffic away from Chicago to our other US clusters to ensure continued service.

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More
IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/21/2026 04:54AM

We are going to keep traffic routing to our other US clusters, but we will consider this incident closed while we continue to investigate its origin as there is currently no impact to users.

MONITORING 3 months ago - at 02/20/2026 10:41PM

The users who made the original reports are no longer seeing issues. We will continue investigating and post the results of our investigation as soon as they are available, but there are currently no known issues in LiveKit's SIP infrastructure.

INVESTIGATING 3 months ago - at 02/20/2026 09:47PM

We are currently investigating user reports of SIP invites not getting responses in our Chicago region. We have not yet determined if the issue is due to the users' trunking providers, but we have begun routing traffic away from Chicago to our other US clusters to ensure continued service.

Latest LiveKit outages

Outbound TLS calls are failing - 3 days ago
Cloud Agents experiencing deployment failures in US East - 3 days ago
Investigating SIP participant timeouts and signalling connection errors - 15 days ago
Increased Latency in RoomService APIs - 23 days ago
LiveKit Cloud Dashboard Down - about 1 month ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook