Outage in LiveKit
Degraded Connectivity in US Central
Resolved MinorIncident Report
Summary AI Generated
LiveKit experienced elevated SIP call connection failures in the US Central region for 1.3 hours starting at 12:06 UTC. The issue was caused by a single problematic media node that was disrupting connectivity for users attempting to establish SIP calls. The incident was resolved by first routing traffic away from the affected region and then suspending the faulty media node.
We're investigating elevated SIP call connection failures in our US Central region beginning at ~12:06 UTC. We are working to mitigate this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 06/02/2026 03:18PM
This incident has been resolved.
MONITORING
10 days ago - at 06/02/2026 02:58PM
We've identified the root cause as a single problematic media node in US Central, which has been suspended at 14:38 UTC. We are continuing to monitor before marking this resolved.
MONITORING
10 days ago - at 06/02/2026 02:17PM
We have routed the traffic away from the US Central region at 14:00 UTC and are seeing the connection failures returning to normal levels. We are continuing to monitor the issue.
INVESTIGATING
10 days ago - at 06/02/2026 02:05PM
We're investigating elevated SIP call connection failures in our US Central region beginning at ~12:06 UTC. We are working to mitigate this issue.
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