Outage in LMS365

Webparts and course content failing to load

Resolved Major
May 14, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently aware of an issue where customers in all regions are getting a blank screen error when trying to access the contents in the course player and course catalog web pages. We are working to determine the cause of this issue and will notify you as soon as we know more.
Components affected
LMS365 Government Cloud LMS365 for Microsoft Teams LMS365 North Europe LMS365 United States LMS365 Canada LMS365 United Kingdom LMS365 Germany LMS365 Japan LMS365 Australia
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/15/2023 06:43AM

We’re happy to report that the issue with displaying various web parts on SharePoint pages has been resolved.

Thank you for your patience and please let us know if you see any further issues.

INVESTIGATING over 2 years ago - at 05/15/2023 03:33AM

We are currently aware of an issue where customers in all regions are getting a blank screen error when trying to access the contents in the course player and course catalog web pages.

We are working to determine the cause of this issue and will notify you as soon as we know more.

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