Outage in LMS365

Issue Enrolling Users to Courses

Resolved Minor

December 08, 2025 - Started about 2 months ago - Lasted about 23 hours
Official incident page

Incident Report

We are currently investigating an issue with User being enrolled to courses. At this time, individual Users and User Groups are having difficulty being enrolled to courses.

Components affected

LMS365 United States

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 12/09/2025 09:09PM

The hotfix that was released has resolved the issue and we have observed enrollments completing.

If you are observing lingering issues with enrollments after 630am UTC please reach out to our Support Team for additional assistance.

MONITORING about 2 months ago - at 12/09/2025 12:38AM

Our development team has implemented a fix to address the enrollment issues, and we're now monitoring the system closely to ensure stability and full recovery. We appreciate your patience and will provide further updates as needed.

INVESTIGATING about 2 months ago - at 12/08/2025 10:26PM

We are currently investigating an issue with User being enrolled to courses. At this time, individual Users and User Groups are having difficulty being enrolled to courses.

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