Outage in LMS365

Users not populating in Entra ID groups

Resolved Major
December 19, 2025 - Started 21 days ago - Lasted 4 days
Official incident page

Incident Report

We are currently investigating an issue with users not populating within Entra ID groups that have been added to Learn365.

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Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 12/23/2025 05:10PM

After monitoring the effectiveness of the fix that was released we have seen a full recovery of functionality to users populating within Entra ID Groups.

MONITORING 17 days ago - at 12/23/2025 03:22PM

A fix has been implemented and we are monitoring the results

INVESTIGATING 21 days ago - at 12/19/2025 07:02PM

We are currently investigating an issue with users not populating within Entra ID groups that have been added to Learn365.

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