Outage in LMS365

Issues accessing Content Packages

Resolved Minor
July 31, 2024 - Started over 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

We are aware of an issue currently impacting GCC customers regarding access to Content Packages. We are actively investigating and will update this page as soon as possible.
Components affected
LMS365 Government Cloud

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/31/2024 10:13PM

We can confirm the issue regarding accessing content packages has now been fully resolved.
If you continue to have any issues, please contact the Zensai Support Team for additional assistance.
https://helpcenter.zensai.com/hc/en-us/articles/202908861-Submit-a-request-to-Zensai-Product-Support

MONITORING over 1 year ago - at 07/31/2024 09:22PM

We have implemented a fix and will continue to monitor the results to ensure the behavior is appropriately addressed.

INVESTIGATING over 1 year ago - at 07/31/2024 07:21PM

We are aware of an issue currently impacting GCC customers regarding access to Content Packages.
We are actively investigating and will update this page as soon as possible.

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