Outage in LMS365

User progress failing to load in Catalog Admin Center

Resolved Minor
July 21, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue affecting GCC and GCCH customers related to user progress not loading from the Learn365 Catalog Admin Center.
Components affected
LMS365 Government Cloud
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 07/21/2025 07:37PM

Our team has resolved the issue preventing User Progress from loading in the Catalog Admin Center.
If you continue to experience issues, please reach out to the Zensai Support Team.

INVESTIGATING about 1 month ago - at 07/21/2025 06:51PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 07/21/2025 06:51PM

We are currently investigating an issue affecting GCC and GCCH customers related to user progress not loading from the Learn365 Catalog Admin Center.

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