Outage in LMS365

Session Creation Disruption in Select Regions

Minor
October 10, 2025 - Started 24 days ago
Official incident page

Incident Report

We are aware of the issue affecting the creation of sessions ('Oops, something went wrong' error) in certain regions and are actively investigating the matter to resolve it as quickly as possible. In the meantime, if you are experiencing this problem, we recommend using the following workaround: you can create a Teams meeting and paste the meeting link into the session settings to ensure your sessions are created successfully. Thank you for your patience and understanding as we work to address this issue.
Components affected
LMS365 Canada LMS365 Germany LMS365 North Europe LMS365 United States LMS365 Australia

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Latest Updates ( sorted recent to last )
INVESTIGATING 4 days ago - at 10/30/2025 08:37AM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 10/29/2025 04:25PM

We are continuing to investigate this issue.

INVESTIGATING 24 days ago - at 10/10/2025 11:01AM

We are aware of the issue affecting the creation of sessions ('Oops, something went wrong' error) in certain regions and are actively investigating the matter to resolve it as quickly as possible.
In the meantime, if you are experiencing this problem, we recommend using the following workaround: you can create a Teams meeting and paste the meeting link into the session settings to ensure your sessions are created successfully.
Thank you for your patience and understanding as we work to address this issue.

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