Outage in LMS365

Learn365 web parts not loading in SharePoint and Microsoft Teams

Resolved Major
October 14, 2025 - Started 22 days ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating reports of a disruption affecting the loading of the Learn365 Webparts. Our engineering team is actively working to identify the root cause and restore full functionality as quickly as possible. We will provide updates as soon as more information becomes available.

Need to monitor LMS365 outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 10/15/2025 01:17PM

The issue has been resolved. The incident was linked to a recent SharePoint Online update, changes in MSAL (Microsoft Authentication Library), and a few unexpected edge cases that impacted service stability. Our engineering team has deployed a fix and confirmed that all affected services are now operating normally.
We will continue to monitor for any residual impact, but no further disruptions are expected at this time. Thank you for your patience and understanding throughout the investigation.

MONITORING 22 days ago - at 10/14/2025 12:20PM

A fix has been successfully deployed to address the issue affecting the loading of the Learn365 Webparts.
We are continuing to monitor system performance closely to ensure stability.
We’ll provide a final update once we confirm the issue is fully resolved. Thank you for your patience during this time.

INVESTIGATING 22 days ago - at 10/14/2025 09:25AM

We are continuing to investigate this issue.

INVESTIGATING 22 days ago - at 10/14/2025 09:13AM

We are currently investigating reports of a disruption affecting the loading of the Learn365 Webparts. Our engineering team is actively working to identify the root cause and restore full functionality as quickly as possible. We will provide updates as soon as more information becomes available.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook