Microsoft Teams Apps Availability Issues

We have received an update from Microsoft Support.

They have confirmed that this issue is part of a recent service spike impacting multiple users across the platform. Their Engineering team is actively investigating the root cause and working on implementing a fix.

This spike is causing intermittent disruptions similar to those reported. Microsoft is currently reviewing telemetry and service activity to isolate the source of the issue and mitigate the impact.

We will provide the next update once we receive further information from Microsoft.

We are currently investigating an issue affecting access to the Microsoft Teams apps for Learn365 and Perform & Engage.

Some users may experience blank pages or apps not loading within Teams, including errors such as “There was a problem reaching this app”.

Possible workaround: Users may be able to access the apps via Microsoft Teams in a web browser while the investigation is ongoing.

Our findings indicate this issue is related to the Microsoft Teams platform. We have engaged Microsoft and are working with them separately to identify and resolve the root cause.

We will provide further updates as soon as more information becomes available.