Outage in LogicMonitor

LogicMonitor is currently investigating potential impacts to our Time Series Data Ingestion and Persistence Component(s).

Resolved Major
March 28, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/28/2023 08:04PM

This incident has been resolved.

MONITORING over 1 year ago - at 03/28/2023 07:58PM

Exceptions appear to be cleared following remediation. We are continuing to monitor the situation.

INVESTIGATING over 1 year ago - at 03/28/2023 07:50PM

Remediation path identified and remediation is in progress.

INVESTIGATING over 1 year ago - at 03/28/2023 07:26PM

Issue has been narrowed down to a subset of customer devices and we've escalated to our backend engineering team.

INVESTIGATING over 1 year ago - at 03/28/2023 06:58PM

LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

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