LogicMonitor is experiencing Degraded Performance for Account Access, affecting a subset of customers.

This incident has been resolved. Account access remained operational for all affected customers but performance/responsiveness may have been impacted during this event.

All impacted systems have been reverted. Performance levels have returned to normal rates and we believe this issue to be fully resolved.

The issue has been identified with our web application proxy service. A recent change is the process of being rolled back. We are seeing reduced error rates with services that were reverted.

LogicMonitor is experiencing degraded performance to Account Access affecting a subset of our customers. We have identified the issue and are working to resolve it at this time, until then customers may be experiencing slow performance of their portal. Please continue to monitor this page for further updates.