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This incident has been resolved.
LogicMonitor has identified an issue affecting a single customer that is impacting auto properties for new devices. We have reached out to the affected customer and are in the process of developing a hotfix. We will update our progress within 24 hours.
LogicMonitor has identified an issue affecting a single customer that is causing device properties to not be populated properly on new devices. We are still investigating the root cause and will provide further information in approximately 2 hours.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
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