Outage in Login.gov
Partial outage for Identity Verification
Resolved MinorIncident Report
Users may be unable to proof identity at this time due to issues with one of our proofing vendors. Users may encounter timeouts or errors as they try to complete the proofing process.
All other services are functioning normally at this time. We will provide an update as soon as more information is available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 09/09/2025 05:01PM
This incident has been resolved.
MONITORING
about 2 months ago - at 09/09/2025 04:16PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 2 months ago - at 09/09/2025 04:00PM
Users may be unable to proof identity at this time due to issues with one of our proofing vendors. Users may encounter timeouts or errors as they try to complete the proofing process.
All other services are functioning normally at this time. We will provide an update as soon as more information is available.
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