Outage in Loom
Issue with Loom Meeting Recordings in Zoom
Resolved Major
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Outage Details
From 5:03 AM ET to 4:15 PM ET, some customers were unable to record Zoom meetings using Loom Meeting Recordings. Attempts made during this time may appear in your library but will not be playable, as no recording was captured. Unfortunately, these recordings cannot be recovered. We have released a fix and we are monitoring recovery.
Components affected
Loom RecordingLatest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 09/12/2025 10:14PM
The issue has been resolved and the service is operating normally.
MONITORING
3 days ago - at 09/12/2025 08:43PM
From 5:03 AM ET to 4:15 PM ET, some customers were unable to record Zoom meetings using Loom Meeting Recordings. Attempts made during this time may appear in your library but will not be playable, as no recording was captured. Unfortunately, these recordings cannot be recovered. We have released a fix and we are monitoring recovery.
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