Outage in Loop Returns
POS Locations Unable to Accept In-Store Returns
Resolved Minor
April 09, 2026 - Started 2 days ago
- Lasted 36 minutes
Incident Report
Summary AI Generated
A code change deployed to Loop Returns prevented brick and mortar locations from processing in-store returns. The issue affected all physical store locations' ability to accept customer returns through their point-of-sale systems. The service disruption was resolved after 36 minutes.
We have identified a code change went out that is preventing brick and mortar locations from accepting in-store returns. We are working on a remediation.
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Latest Updates ( sorted recent to last )
2 days ago - at 04/09/2026 06:18PM
We have identified a code change went out that is preventing brick and mortar locations from accepting in-store returns. We are working on a remediation.
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