Outage in Loop Returns
Service Degradation - Label Generation via Bleckmann
Resolved Minor
October 16, 2026 - Started 3 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
Loop Returns experienced a service degradation affecting label generation through their third-party Bleckmann integration, lasting approximately 3.2 hours. The issue caused failures in label generation via the Bleckmann API. The incident was resolved after Bleckmann API errors dropped significantly, with Loop Returns subsequently reprocessing any failed label generation requests.
We've identified a downstream issue with labels being generated / serviced via Bleckmann. We will continue to monitor the downstream degradation for resolution.
Components affected
Loop Returns 3rd Party IntegrationsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
3 days ago - at 10/16/2026 09:17PM
We've identified a downstream issue with labels being generated / serviced via Bleckmann. We will continue to monitor the downstream degradation for resolution.
3 days ago - at 10/16/2026 10:19PM
Preliminary metrics are showing that Bleckmann API errors have been drastically reduced over the past 20 minutes. We will continue monitoring and attempt to reprocess label generation failures.
Latest Loop Returns outages
Degraded Returns Performance - about 13 hours ago
Possible Rebound Label Provider Outage - 5 days ago
Some Shops Being Moved from Active to Passive Status - 8 days ago
Customer UX, Admin Portal, and API Disruption - 15 days ago
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