Outage in Loop Returns
Delays syncing returns to Bleckmann
Resolved Minor
October 27, 2026 - Started 9 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
Loop Returns experienced elevated errors syncing returns to Bleckmann's WMS API, with some returns failing to reach Bleckmann's system while most continued to sync normally. The issue originated on Bleckmann's side and lasted approximately 2.8 hours. Once Bleckmann's API stabilized, any unsynced returns were reprocessed, requiring no action from merchants.
We’re seeing elevated errors when sending returns to Bleckmann’s WMS API. Most returns are syncing as normal, but some are not reaching Bleckmann at the moment. The issue is on Bleckmann’s side and we’re monitoring closely. Once their API stabilises, we’ll reprocess any returns that didn’t sync. No action is needed from merchants. We’ll post an update here as soon as things change.
Components affected
Loop Returns 3rd Party IntegrationsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
9 days ago - at 10/27/2026 02:10PM
We’re seeing elevated errors when sending returns to Bleckmann’s WMS API. Most returns are syncing as normal, but some are not reaching Bleckmann at the moment. The issue is on Bleckmann’s side and we’re monitoring closely. Once their API stabilises, we’ll reprocess any returns that didn’t sync. No action is needed from merchants. We’ll post an update here as soon as things change.
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