Outage in Luno

Delayed Account Verification In Indonesia

Resolved Minor

July 22, 2026 - Started 4 days ago - Lasted about 19 hours
Official incident page

Incident Report

Customers in Indonesia may experience delays in account verification due to downtime with our third-party verification provider. We are actively monitoring the situation. Apologies for any inconvenienced caused.

Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 07/23/2026 07:09AM

The issue has been resolved.

Thank you for your patience.

IDENTIFIED 4 days ago - at 07/22/2026 11:59AM

Customers in Indonesia may experience delays in account verification due to downtime with our third-party verification provider.

We are actively monitoring the situation.

Apologies for any inconvenienced caused.

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