Degraded performance

This incident has been resolved. Following the deployment of a fix, we monitored the platform closely and have confirmed that performance has remained stable.

We apologise for any disruption this may have caused and thank you for your patience.

A fix has been implemented to resolve the recurrence of degraded performance. Functionality has been restored across the platform. We will continue to closely monitor the system to confirm the issue is fully resolved.

We are aware of a recurrence of degraded performance affecting the platform. Our engineering team is actively investigating and working toward a resolution. We will provide a further update shortly.

A fix has been implemented, and functionality has been restored across the platform.

We will continue to monitor for any further issues.

We are investigating an issue which may be causing degraded performance on the app as well as some customers experiencing errors when using the platform.