Outage in Magnus Health

Support Consultant Scheduling Links Temporarily Unavailable

Resolved Minor
April 30, 2025 - Started 1 day ago - Lasted about 2 hours
Official incident page

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Outage Details

Our third party scheduling tool, ChiliPiper, is investigating an issue that is causing users to be unable to access calendar scheduling links. As a result, the feature to schedule support consulting calls through the Magnus Community is temporarily unavailable. We are closely monitoring the ChiliPiper status and will notify you as soon as the scheduling links issue has been resolved.
Components affected
Magnus Health Magnus Community
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 04/30/2025 01:13PM

Our third-party scheduling tool, ChiliPiper, has resolved the issue with their scheduling links and you should once again be able to schedule calls with our Support Consultant team through the Magnus Community. If when using the scheduling link you are still receiving an error, please try clearing your browser cache.

INVESTIGATING 1 day ago - at 04/30/2025 11:22AM

Our third party scheduling tool, ChiliPiper, is investigating an issue that is causing users to be unable to access calendar scheduling links. As a result, the feature to schedule support consulting calls through the Magnus Community is temporarily unavailable. We are closely monitoring the ChiliPiper status and will notify you as soon as the scheduling links issue has been resolved.

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