Outage in Mailprotector

Inbound email delivery delays

Resolved Minor
August 08, 2022 - Started almost 3 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating inbound email delivery delays. The issue is intermittent. Emails are being delivered within 30 seconds upwards to 90 minutes. The average delay is 10 to 20 minutes. Last week's system upgrades were successful, but the issue is still under investigation.
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 08/08/2022 05:24PM

All transport queues have caught up, and new emails are being delivered in a few seconds. The team will continue to monitor the transport system.

INVESTIGATING almost 3 years ago - at 08/08/2022 04:50PM

We are continuing to investigate the issue and work to reduce delays as quickly as possible.

INVESTIGATING almost 3 years ago - at 08/08/2022 03:46PM

We are investigating inbound email delivery delays. The issue is intermittent. Emails are being delivered within 30 seconds upwards to 90 minutes. The average delay is 10 to 20 minutes.

Last week's system upgrades were successful, but the issue is still under investigation.

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