Outage in Mailprotector

Mass released quarantine emails delayed

Resolved Minor
October 17, 2023 - Started about 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

The inbound email flow is operating as expected. Releasing multiple quarantined emails from the Console is delayed by as much as 40 minutes. A mass quarantine release has been requested and is being processed. To reiterate, normal email flow is not impacted. Only multiple or mass-released emails from the quarantine will experience a delay. The team is monitoring the quarantine release queue.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/18/2023 02:55AM

The quarantine release queue has cleared.

MONITORING about 1 year ago - at 10/17/2023 09:49PM

The inbound email flow is operating as expected.

Releasing multiple quarantined emails from the Console is delayed by as much as 40 minutes. A mass quarantine release has been requested and is being processed. To reiterate, normal email flow is not impacted. Only multiple or mass-released emails from the quarantine will experience a delay. The team is monitoring the quarantine release queue.

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