Outage in Mailprotector
Radar tests failng to complete
Resolved MajorIncident Report
An underlying issue at AWS is preventing an essential Radar task from completing. Radar will not complete the round-trip test and return results. We continue to monitor AWS's investigation into the failed service.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 10/29/2025 09:53PM
This incident has been resolved.
MONITORING
about 1 month ago - at 10/29/2025 01:50PM
Radar is operating as expected. However, AWS has not confirmed that the affected service has been fully resolved. We will continue to monitor the situation.
IDENTIFIED
about 1 month ago - at 10/28/2025 11:25PM
We are continuing to monitor the situation. AWS is continuing to investigate the issue.
IDENTIFIED
about 1 month ago - at 10/28/2025 09:09PM
An underlying issue at AWS is preventing an essential Radar task from completing. Radar will not complete the round-trip test and return results. We continue to monitor AWS's investigation into the failed service.
Latest Mailprotector outages
CloudMail client connections timing out - about 1 month ago
Quarantined emails queued due to AWS issue - about 2 months ago
Access to CloudMail mailboxes interrupted - 2 months ago
Inbound email delivery delay - 3 months ago
Email flow performance - 3 months ago
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