Outage in Marqeta
Repeat clearings from June posted only to some MasterCard programs
Resolved MinorIncident Report
Marqeta is aware of multiple posted repeat clearings from June posted to some of the MasterCard programs. We are investigating and do not yet understand the source
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 11/19/2024 02:35PM
This incident is stable at this time. Remediation efforts will continue. For questions, please contact your Marqeta Representative.
MONITORING
over 1 year ago - at 11/18/2024 12:21PM
We are remediating this issue. The remediation will be completed soon. Please reach out to your Marqeta Account Manager for the incident report.
IDENTIFIED
over 1 year ago - at 11/18/2024 11:39AM
We identified that a single clearing file was sent to us this morning by MasterCard containing the clearing transactions from June. All transactions have been posted to customer environments and there are no further transactions to be posted. We are investigating the root cause of this file transmission and also assessing the remediation options.
INVESTIGATING
over 1 year ago - at 11/18/2024 10:45AM
Marqeta is aware of multiple posted repeat clearings from June posted to some of the MasterCard programs. We are investigating and do not yet understand the source
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