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Mastercard API Outage History

Every past Mastercard API outage tracked by IsDown, with detection times, duration, and resolution details.

There were 1759 Mastercard API outages since October 2025. The 1759 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major May 6, 2026

May 2026: Sandbox - Service issue detected

Detected May 6, 2026 2:10 PM EDT · Resolved May 6, 2026 2:14 PM EDT · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the MDES Customer Service in the Sandbox environment. The incident impacted both the Sandbox testing environment and MDES Customer Service functionality. The service was restored after 4 minutes.

Major May 6, 2026

May 2026: Sandbox - Service issue detected

Detected May 6, 2026 1:26 PM EDT · Resolved May 6, 2026 1:38 PM EDT · Duration 12 minutes

The Mastercard API sandbox environment experienced a major service issue that affected the Mastercard Benefits & Experiences Portal and Priceless Platform for 12 minutes. The incident impacted multiple components including the sandbox testing environment and both customer-facing platforms. The service was restored after 12 minutes of downtime.

Major May 6, 2026

May 2026: Sandbox - Service issue detected

Detected May 6, 2026 10:29 AM EDT · Resolved May 6, 2026 10:33 AM EDT · Duration 4 minutes

The Mastercard Cross-Border Services API experienced a major service issue in the sandbox environment that lasted 4 minutes. The incident affected the sandbox testing environment for cross-border payment services. The service was restored after 4 minutes of downtime.

Major May 5, 2026

May 2026: Sandbox - Service issue detected

Detected May 5, 2026 11:36 PM EDT · Resolved May 5, 2026 11:40 PM EDT · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the Priceless Specials service in the Sandbox environment. The incident impacted both the Sandbox testing environment and the Priceless Specials component specifically. The service disruption was resolved after 4 minutes.

Major May 5, 2026

May 2026: Sandbox - Service issue detected

Detected May 5, 2026 11:00 PM EDT · Resolved May 5, 2026 11:04 PM EDT · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the Priceless Specials service in the Sandbox environment. The incident impacted both the Sandbox testing environment and the Priceless Specials component specifically. The service disruption was resolved within 4 minutes.

Major May 5, 2026

May 2026: Sandbox - Service issue detected

Detected May 5, 2026 8:24 PM EDT · Resolved May 5, 2026 8:28 PM EDT · Duration 4 minutes

The Mastercard Cross-Border Services API experienced a major service issue in the sandbox environment that lasted 4 minutes. The incident affected both the sandbox testing environment and the Cross-Border Services functionality. The service has been restored to normal operation.

Major May 5, 2026

May 2026: Sandbox - Service issue detected

Detected May 5, 2026 6:08 PM EDT · Resolved May 5, 2026 6:12 PM EDT · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the Sandbox environment and MDES Customer Service for 4 minutes. The incident impacted developers' ability to test integrations and access customer service functions in the sandbox environment. The service was restored after a brief 4-minute outage.

Major May 5, 2026

May 2026: Sandbox - Service issue detected

Detected May 5, 2026 11:34 AM EDT · Resolved May 5, 2026 2:11 PM EDT · Duration about 3 hours

The Mastercard API experienced a major service issue affecting the Sandbox environment and MDES Customer Service for 2.6 hours. Both the Sandbox testing environment and MDES Customer Service functionality were impacted during this outage. The service has since been restored to normal operation.

Major May 5, 2026

May 2026: Sandbox - Service issue detected

Detected May 5, 2026 4:14 AM EDT · Resolved May 5, 2026 4:18 AM EDT · Duration 4 minutes

The Mastercard Cross-Border Services API experienced a major service issue in the sandbox environment that lasted 4 minutes. The incident affected the sandbox testing environment for cross-border payment services. The service has been restored to normal operation.

Major May 5, 2026

May 2026: Sandbox - Service issue detected

Detected May 5, 2026 3:33 AM EDT · Resolved May 5, 2026 3:41 AM EDT · Duration 8 minutes

The Mastercard API experienced a major service issue affecting the MATCH Pro service in the Sandbox environment. The incident impacted developers' ability to access MATCH Pro functionality during testing and development activities. The service was restored after 8 minutes of downtime.