Mastercard API Outage History

The Mastercard API experienced a major service issue in the Sandbox environment affecting multiple services including Direct Service API, MDES Customer Service, MPQR, Account Information and Verification, Disbursements, Person-to-Person and Funding, and Spend Alerts or Controls. The incident lasted 4 minutes before being resolved.

The Mastercard API sandbox environment experienced a major service issue affecting the Spend Alerts or Controls functionality. The incident lasted 12.1 hours before being resolved. The sandbox testing environment was impacted, preventing proper testing of spend alert and control features during this period.

The Mastercard API sandbox environment experienced a major service issue affecting MDES Customer Service and Spend Alerts or Controls components. The incident lasted 4 minutes before being resolved. All affected sandbox services were restored to normal operation.

The Mastercard API sandbox environment experienced a major service issue affecting MDES Customer Service and Spend Alerts or Controls components. The incident impacted the sandbox testing environment for these services. The issue was resolved after 12 minutes.

The Mastercard API sandbox environment experienced a major service issue affecting MDES Customer Service and Spend Alerts or Controls components. The outage lasted 28.6 hours, impacting developers' ability to test and integrate with these services in the sandbox environment. The incident has been resolved and normal sandbox functionality has been restored.

The Mastercard API sandbox environment experienced a major service issue affecting Spend Alerts or Controls functionality for 56 minutes. The incident impacted developers and integrators using the sandbox environment for testing these specific services. The service was restored after nearly an hour of disruption.

The Mastercard API experienced a major service issue in the Sandbox environment affecting Spend Alerts or Controls functionality. The incident lasted 32 minutes before being resolved. No specific details about the root cause or resolution method were provided in the incident report.

The Mastercard Installments API experienced a major service issue in production that lasted 4 minutes. The incident affected the production environment and the Mastercard Installments API component. The service has been restored to normal operation.

The Mastercard API experienced a major service issue affecting the Consumer Credit Analytics API and Small Business Credit Analytics API in production. Both credit analytics services were impacted during the incident. The issue was resolved after 36 minutes of downtime.

The Mastercard API experienced a major service issue affecting Transaction Notifications and Consent Management components in the production environment. Both services were impacted during the incident, preventing normal transaction notification processing and consent management operations. The issue was resolved after 4 minutes of downtime.