Mastercard API Outage History

The Mastercard API sandbox environment experienced a major service issue affecting the Consumer Credit Analytics API, MATCH Pro, and Small Business Credit Analytics API. All three services were unavailable during the incident, preventing developers from testing and integrating with these APIs in the sandbox environment. The issue was resolved after 12 minutes of downtime.

The Mastercard API sandbox environment experienced a major service issue affecting multiple APIs including Consumer Credit Analytics, Merchant Presented QR, Account Information and Verification, Disbursements, Person-to-Person Funding, and Small Business Credit Analytics. The service disruption lasted for 4 minutes before being resolved.

The Mastercard API experienced a major service issue affecting the Sandbox environment, MATCH Pro, and MDES Customer Service components. The incident lasted 13 hours and impacted developers and users relying on these sandbox and production services. The issue has been resolved, restoring normal functionality to all affected components.

The Mastercard API experienced a major service issue affecting the Carbon Calculator Experience, Donations Platform, and MATCH Pro components in production. All three services were impacted during the incident, disrupting normal operations for users of these platforms. The issue was resolved after 8 minutes of downtime.

The Mastercard API experienced a major service issue affecting the Sandbox environment and Direct Service API. The incident impacted developers' ability to access and test with the Direct Service API in the sandbox environment. The service was restored after 4 minutes.

The Mastercard API sandbox environment experienced a major service issue affecting the Promotions Digital Enablement, Mastercard Installments API, and Personalized Offers services. The outage impacted developers' ability to test and integrate with these API components in the sandbox environment. The service was restored after 8 minutes of downtime.

The Mastercard API experienced a major service issue affecting the Automatic Billing Updater component in production for 24 minutes. The incident impacted the ability to automatically update billing information for payment processing. The service has been restored to normal operation.

The Mastercard API experienced a major service issue affecting the Consumer Credit Analytics API and Small Business Credit Analytics API in the production environment. Both credit analytics services were impacted during the incident. The service was restored after 20 minutes.

The Mastercard API experienced a major service issue affecting the Merchant Presented QR (MPQR) and Disbursements services in production. The incident lasted 4 minutes before being resolved. Both payment processing components were temporarily unavailable during this brief outage.

The Mastercard API experienced a major service issue in the Sandbox environment affecting Spend Alerts or Controls functionality. The incident lasted 48 minutes before being resolved. No specific details about the root cause or resolution method were provided in the incident report.